Sumantive Access Agreement
Introduction
This Access Agreement ("Agreement") is between Sumantive Pte. Ltd. ("Sumantive") and the customer ("Customer") for access and use of Sumantive's software system (the "System").
2. Access to the System
During the term of this Agreement, the Customer shall have the right to access and use the System for their own internal purposes. Sumantive grants the Customer a limited, non-exclusive, non-transferable right to access and use the System during the term of this Agreement.
3. No Licenses
This Agreement shall not grant any licenses to the Customer. The Customer acknowledges that they have no right to copy, modify, distribute, or sell the System or any part thereof.
4. Use of AI
The System utilizes artificial intelligence (AI) technology. The Customer acknowledges that use of AI technology is inherently uncertain and that the results of the System may not always be accurate or reliable. The Customer assumes all risks associated with the use of the System and agrees that Sumantive shall not be liable for any damages resulting from the use of the System.
5. Termination
This Agreement shall remain in effect until terminated by either party. The Customer may terminate this Agreement, effective from next payment term, through the user account pages. Sumantive may terminate this Agreement if the Customer breaches any of the terms and conditions of this Agreement.
6. Pause of service
Sumantive retains the right to pause the service fully or partially, while investigating breach of service terms by customer or while performing updates and maintainance to the System.
7. Privacy
By using our AI or system, you acknowledge and consent to the processing of your data. We will use your data only for the purpose of providing the service and will take appropriate measures to protect the privacy of your information. Please take note that the System relies on third party services. These functioning of these services may constitute data processing. Please see our website for an overview of relevant backend services.
8. Limitation of Liability
Sumantive shall not be liable for any damages or losses arising from the use of the System, including but not limited to any damages or losses resulting from errors, omissions, interruptions, delays, or any other defects in the System. Sumantive shall not be liable for any damages or losses resulting from the loss of use, data, or profits. The SaaS provider shall not be liable for any damages or losses resulting from any unauthorized access to or alteration of the user's transmissions or data. The SaaS provider shall not be liable for any damages or losses resulting from any third-party conduct or content. The user acknowledges and agrees that Sumantive’s liability to the user for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by the user to the Sumantive for the System during the term of this Agreement